Process:
The customer will place their order and pay the full amount due. I (Tosha Jackson) will develop a custom TYPOGRFX design and will email a proof to the customer to approve the layout, colors and spelling. TYPOGRFX cannot be responsible for misspelled names, locations, etc. so please double check the proof.
I want to ensure your complete satisfaction with your custom design, so if there are small changes you’d like made, I will do my best to accommodate them. Changing backgrounds and colors is very easy to do, so we can try several color combinations until you are happy. Please understand that if you require significant edits, like adding in or swapping out several words or changing your style selection after the initial design is already done, there will be a $15 “start-over” fee.
Upon proof approval, the design will be produced in the format the customer ordered. The finished piece will be packaged and shipped to the customer or arrangements will be made to pick up the finished piece in person.
Terms:
Please allow 4-5 weeks after order is placed for design, production and shipping. Rush orders may incur additional charges. Because of the custom nature of the artwork, all sales are nonrefundable and nontransferable. While every effort will be made to ensure color accuracy, TYPOGRFX makes no guarantees that the colors produced will be exact, as every computer screen varies, and we cannot control the production process. Any applicable taxes and shipping charges are additional.
Thank You:
Thank you in advance for your TYPOGRFX order. I’m sure that you will be delighted with your new one-of-a-kind finished artwork. I take great pride in customer satisfaction and it is my belief that happy customers are my best promoters. If for any reason you are not 100% satisfied, please feel free to contact me. I greatly appreciate your business!
Copyright:
The name TYPOGRFX and all images and designs associated with it are the sole intellectual property of GRFX Creative and Tosha Jackson, and they may not be reproduced in any form without the expressed written permission of Tosha Jackson.
